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Welcome to the Decisyon Support Site.



From this page you can access the Decisyon Support Services. 

Enabled users, after inserting credentials, can select the "Download Patch" to download patches, "Download Release" for modules updates and new complete release, "Documentation" for technical documentation and user manuals or "Case Management" to insert Support Requests or Problem notification. 

You can notify us of problems can be notified anytime—the Web Service is available 24-hours-a-day for 365-days-a-year. You can reach a live person at Decisyon Support from 09:00 AM to 18:00 PM EST.

To send a request for a new user, please click here here, and for all information about support service, see Decisyon Support Guide DUS WIN 012 05 and the overview Case Management .